The people running this place do not know how to do their job. I put in my 60 days notice to move out mid July (my lease ended mid August, making my move out date 9/10). I was told September's rent would be pro rated since I was only living there 1/3 of the month. Come September, I get a rent bill for the full amount. I went and talked to them and they gave me the pro rated amount to pay, which I paid on the first. One week before my move out date they put a pay or vacate notice on my door saying if I didn't pay the full rent amount by 3 days I had to leave. I went back into the office and clarified that I was moving out and had already given them my 60 days notice. One receptionist said I had moved out in August, the other one said I didn't put in my 60 days notice. After talking to them I was told to ignore the notice. I have since moved out and am receiving bills for September's rent (because I didn't pay the full amount). I have called and talked to them on the phone several times and they still can't figure out what prorated rent means. They were supposed to send me an email with details of my deposit return two weeks ago. So I'd highly recommend living here if you want to talk to a bunch of idiots that require hand holding to do their own job.
- I've been on hold for 20 minutes now, this is my sixth time calling them to get everything settled.
Update: Got a collections notice in the mail for rent I don't owe them. Nice work guys!
Sean Calkins
October 03, 2017
