The apartments look very nice, since they just remodled, however, me and my boyfriend since day one have had issues. First of all we got a 2 bed 2 bath, but in the main bathrooms the main light switch and the shower didn't work, and in the other bathroom the toilet didn't work. Fast forward a month and our mailbox has been broken into, the latch broken so it can't even close, and mail is stolen. After asking them to fix it for a month and a half they finally got around to fixing it, just to have it broken into AGAIN. What they said when I asked if there was anything to be done about our mailbox and our mail (which is a federal crime to steal), they said, I kid you not, "We are not the mail box police." (This is true, yet my personal information is being stolen, on the property of the complex! And cops never do anything about matters like this when you call them.) Now, exaclty half of the power shuts off randomly house, and we have to turn it back on using THE STOVE. Yes, the stove. Not the breaker or anything. The power company has come and looked at it and says that it is not them, but it is the complex that is causing this to happen. When we talk to the leasing office to come have it fixed, they say they can't do anything. Settler's Point just got new Management about 2-3 months ago, and since they NEVER answer the phone. It always wants you to leave a voicemail, which they NEVER call back, so it's useless. (I've literally tried calling every 10 minutes or so to see if they're EVER at their desk.) All of the things we have wanted them to fix we had them put as high priority, and it took them over a month to even get a response from them about it all. AND they never have any clean up bags to clean up dog poop. It was a lot better before the new management. Also, there's NO extra parking in our area, yet on the other side of the complex they have way more parking than they will ever need. I'm not usually the complaining or bad review type, but that's how bad it is.
Jaidyn Brown
April 27, 2017
