Can't reach you guys on the phone ever! Just tried three times. Need maintenance
Anthony Murrietta
August 24, 2016
So I moved out this place August 8th. I gave the required 2 months notice. Got a letter in the mail saying the full amount for my rent was due. So i called the number on the paper. The man i spoke to said to ignore it is just from the apartments 3rd party that the apartment would send me a new one with the real balance. I said ok thank you. The 8th comes around and I'm moving my things out and I see a letter that says I owe the FULL amount of my rent for August. So I call the office. The lady I spoke to said well u owe 8 days of rent, past due payments on sewer and water also not telling management on the 1st that I was moving out. I was mad and told her about the 2 months notice I have them back in June. She said I have to confirm that i was moving out on the 1st. I confirm that 2 months back I gave them a forwarding address and everything. They gave me 2 days to pay them what I owe. Ok fine here is your stupid money. Now they are trying to get more money out of me. Ummm no when I moved in to the apartment I had to battle with there anut problem. I have kids it was so nasty. They sprayed my apartment twice still didn't work. Then in the beginning or winter maintenance was blowing the rest of the leaves before the snow came and shattered my sliding door. Took them 2 weeks to fix and never finished the installation problem with it. I left voicemails and never got calls back. Contacting management is so hard to do here. I regret moving there and the 13 months I spent there. They respond faster to people who want to move in there than the people whom actually live there and or whom want to move out.
Des Zuniga
August 17, 2016
Living in these disgusting apartments was a nightmare. And trying to communicate with new and old management company was awful. The worst customer service I have ever encountered. The insides of the buildings are falling apart and smell terrible, I highly recommend not getting involved with this company. They bandaid everything, take your money and do not invest it back into the buildings.
Carrie Burgess
August 16, 2016
Moving in to this complex was HELL. Everything about my lease was messed up. I never received a move in packet and had to contact and go by the office several times before I received any information. When I did finally get my move in information it was 5 days before I was scheduled to move in and had the incorrect information on it. I discovered this only after calling and setting up all of my utilities. I then had to spend another 3 hours making phone calls to correct this information. I also was given a different amount that was due at the time of move in every time that I called (4 different times). I'm doubtful that the amount that I ended up paying was actually correct. Sadly this was only the beginning. On the day that I was scheduled to move in the apartment renovations were not complete. No one from the complex notified me that my move in would be delayed. I was told I could get my keys the next day, this too did not happen. The office manager still had not contacted me or expressed their regrets, I was solely working with a leasing agent who had taken over my contract. Finally 2 days and 3 hours after my lease agreement was scheduled to begin I was able to move in. When I got into my "newly renovated" apartment it had not been cleaned well and there was a long list of maintenance issues to be addressed. Not once still has the complex contacted me to do ANYTHING to make all of these issues right. I am extremely disappointed with my decision to live here. If I could give this complex zero stars I would. Oh and to add to the drama.... 16 months after moving out of this apartment complex they turned me over to collections out of nowhere for the remaining utilities that I had paid in full. I never once received any contact or notice from the apartment management on the outstanding balance. I provided the collection's agency with documentation that the utilities had been paid in full and that my check to the apartment complex 14 months ago had been cashed. The staff and management is incompetent and clearly there are bigger issues than just their bookkeeping. STAY AWAY FROM THIS MESS!
Ashton Ritchison
August 01, 2016
Worst new management . Not going to stay here anymore . Previous management was far better than the current one.
vijaya lakshmi
July 25, 2016
Wow, reading these reviews, it's the complete opposite for us. The move in was super easy and straight to it (just what we needed with our new addition and all). Moving in there were some needs for fixing things, but maintenance comes with a quickness. I mean ants are a problem but do something about it yourself and it won't be. Spray corners down and even outside corners of house. Clean up after yourselves and there will be absolutely no ants at all :) appliances are old but they get the job done. For the pricing and space these apartments have to offer AND parking is awesome. We have no complaints and plan on renewing. So thank you!
Siu Long
July 23, 2016
DO NOT RENT HERE! If you don't read the whole review that is fine, but just know that they are downright dishonest in their dealings with their tenants. I left these apartments because I was fortunate enough to buy a place of my own. After giving written notice of my intent not to renew my lease with management, I moved out as planned. Instead of prorating my final month's rent, they charged the full amount (I had auto-pay set up). I contacted management about the mistake and they said they could get me a refund check in about a month. I informed them that those funds were necessary THIS month and that I would contest the charge if necessary. They said I could do so, but would still be liable for the prorated amount. I agreed and provided them with the check for the amount due. Management followed up with me some weeks later that I still had an outstanding balance. I provided written documentation of the amount due and amount paid, but they insisted there was still a balance. I told them I had no intention of paying the amount specified. They have since sent me to collections where I informed them of the same. I employ a credit tracking service that just informed me that my credit score has taken a hit for the uncollected amount. DO NOT RENT HERE! The combination of poor management communication and downright DISHONEST way of doing business is not worth any amount of money you think you may be saving by staying here.
Tyler Carlson
July 21, 2016
Overall I would not recommend this place. Ive had nothing but problems with EVERYTHING and this is my first month. Its impossible to get ahold of the management, and maintenance takes forever. I can't wait till my lease is up! 11 more months!
Chelsea Barton
June 29, 2016
Terrible experience with management. They will put as many fees on you as possible when you try to move out. Do not go here, serious.
Azrael
June 24, 2016
Management is awful . Go somewhere else . Serious
circusmaximus Papa
June 24, 2016