HORRIBLE!! I just move in a little over 2 months, it was a great start but is so bad already. Let me start off when we first moved in, our water heater went out, I put in for a maintenance request, never got anything back so I call the office, lady says yes we will send someone out to look, I gave it a few and after 1hr I called back same thing different person âwe will send someoneâ this was on a Friday, Saturday comes around remind you I still have no hot water, well Iâm like maybe they were busy gave the benefit of the doubt, well I call Saturday speak with someone who says they will be here in around 30-45 minutes still nothing, when I tell you I put in 3 more maintenance request and still nothing so I waited to see if they would call me or do literally anything well they didnât⦠I went three days until I finally got someone to come and fix it bless that person for being so helpful. We ended up getting charged for it which is ridiculous because I donât even have access to it so how did I break it??? Also they have done nothing to be helpful, they have raised the rent here by over 200$ in the span of two months my lease says my rent is 1300 without Rocky Mountain power and dominion energy we had to set that up which who cares but tell me why I am pay almost 1600$ ?? Iâve talked to my neighbors and they have said the same thing, they wonât put rent out until the first and they will tack on every fee possible. All Iâm saying is do not get stuck in this hole like we did, there are nicer apartments with a team that will help you donât let them fool you with any DEALS. Very bad management, not worth the stress.
Jennifer Baker
September 01, 2024
